Support Services

Cando Cancer Trust

The Coffs Harbour & Clarence CanDo Cancer Trust supports patients and families attending the North Coast Cancer Institute by providing financial assistance to help those most in need. For more information, visit


The Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS) is a NSW Government initiative designed to financially assist patients traveling long distances for specialised healthcare. Patients from regional NSW who need to travel at least 100km one way or 200km cumulative in a week for treatment that is not available locally may be eligible. This includes travel for multiple trips to and from the same treatment location.

IPTAAS provides financial assistance towards costs such as:

Eligible patients must be referred for treatment at their nearest health service, and referrals can be made by GPs, allied health clinicians, nurses, or visiting medical officers. Patients provide the details of the referral with their claim.

Patients can apply by completing the claim forms and emailing them to IPTAAS, or by printing and sending via post or an IPTAAS office. Offices are located at Dubbo, Broken Hill, Tamworth, and Port Macquarie.

Translating Interpreting Services (TIS National) are also available on 13 14 50, and in-language resources can be accessed on the IPTAAS website.

All patients are encouraged to check their eligibility using the eligibility indicator tool on the IPTAAS website. For more information, visit or contact the Shearwater Lodge Team. If you need assistance, you can call 1800 478 227.

Breast Cancer Network Australia (BCNA)

BCNA works to ensure that women diagnosed with breast cancer, and their families, receive the very best information, treatment, care, and support possible. For more information, visit

Prostate Cancer Foundation Australia (PCFA)

PCFA works to reduce the impact of prostate cancer on Australian men, their partners, families, and the community. For more information, visit

Can Assist – Cancer Assistance Network

Can Assist branches provide financial assistance for local people affected by cancer. Assistance may cover travel and accommodation costs, wigs, prosthetics, pharmaceutical bills, etc. For more information, visit

Cancer Institute

An organization that acts as a source of expertise on cancer to the public and government. Its aim is to reduce the incidence of cancer and improve treatment outcomes. For more information, visit

Carers NSW

Assistance for carers in NSW. For more information, visit

Coffs Harbour Breast Cancer Buddies

Listed as their meeting venue, the Coffs Harbour Breast Cancer Buddies meet once a month. For more information, visit BCNA Service and Support Groups.

Look Good Feel Better

Facing Cancer with Confidence. Look Good Feel Better is a national cancer-support program that offers free in-person and online workshops and Confidence Kits to help people with any type of cancer. They meet in our Hub once every 2 months. For more information, visit

NeuroEndocrine Cancer Australia

They have meetings every 3 months in the Hub. For more information, visit

Mid North Coast Cancer Institute (MNCCI)

The MNCCI has facilities at Coffs Harbour and Port Macquarie Health Campus. Each facility provides an integrated multi-disciplinary team approach to the treatment and support of patients. Services include Radiation and Medical Oncology, Haematology, Allied Health, and Palliative Care. For more information, visit MNCCI.

Privacy Policy

Who is Shearwater Lodge Incorporated. (SWL) ?

SWL offers affordable patients and carers accommodation. In the balance of this document Shearwater Lodge Incorporated is referred to as “SWL”.

At SWL we want to provide the best possible service to clients. To achieve this aim, we need to make the most efficient use of your personal information.

Your privacy is important to us, and the following sets out our policy and the steps we take to ensure that your privacy on the Internet is protected:

If you feel that this policy has been abused by either SWL, or one of our subscribers, please email SWL and let us know so that we can take appropriate action.